By purchasing vouchers, paying membership fees, or purchasing tickets, you acknowledge, accept and agree to these Terms and Conditions.
1.1 Voucher Validity: All vouchers purchased through the Website are valid for a specified period from the date of purchase. Expired vouchers will not be honored, and no refund will be issued.
1.2 Usage Restrictions: Vouchers can only be used for the products/services outlined on the voucher. Vouchers are non-transferable, cannot be resold, and are subject to the conditions of the specific offer.
1.3 Non-Refundable: Once purchased, vouchers are non-refundable except in cases of fraud, error, or when required by law.
1.4 Voucher Redemption: The voucher code must be entered at the time of checkout. Vouchers cannot be applied retroactively to past orders or purchases.
2.1 Membership Registration: To access and entitle to promotion, exclusive offers, content, or services, you may need to purchase a membership. By registering for a membership, you agree to pay the membership fee, as outlined on the Website.
2.2 Payment Terms: Membership fees are payable in full at the time of registration or as indicated by the respective membership plan. Fees are typically billed monthly/annually and will automatically renew unless cancelled prior to the next billing cycle.
2.3 Membership Cancellation and Refunds: There is no cancellation for iNETWORK, iKIDs Maker and iSmartSaver Membership. Membership fees are non-refundable unless otherwise stated or required by law. You will continue to have access to the membership benefits until the end of the current billing cycle.
2.4 Changes to Membership Fees: We reserve the right to modify membership fees. Any changes to the membership fee will be communicated to you, and you will have the option to cancel before the new fee is applied.
3.1 Ticket Availability: Tickets for events, activities, or services can be purchased through the Website subject to availability. We do not guarantee ticket availability at all times.
3.2 Ticket Prices and Payment: Ticket prices are as stated on the Website at the time of purchase. Payment is required in full before your ticket purchase is confirmed.
3.3 Ticket Cancellation and Refunds: Tickets are generally non-refundable. In the event of a cancelled or rescheduled event by the organizer, you may be entitled to a refund or exchange based on the event organizer’s policies.
3.4 Ticket Transfer: Tickets are personal and may not be transferred or resold, unless explicitly stated. Any unauthorized transfer or resale may result in the cancellation of the ticket and rendered null and void.
4.1 Privacy: Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
4.2 User Responsibilities: You agree to provide accurate and complete information when making purchases and to notify us promptly of any changes to that information.
4.3 Intellectual Property: All content on the Website, including text, images, logos, and design, are owned by HIS Network Global Sdn Bhd or licensed to us. You may not reproduce, distribute, or use this content without our prior written consent.
4.4 Limitation of Liability: HIS Network Global Sdn Bhd is not liable for any damages, losses, or injuries that may occur as a result of your use of the Website, including but not limited to voucher purchases, membership fees, and ticket purchases, except where required by law.
4.5 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Malaysia.
4.6 Amendments: We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms and Conditions will take effect as of the date of posting.
If you have any enquiries or questions about these Terms and Conditions, please contact us at: 0162097944